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TheFlyingPig.Com accepts four easy methods for order payment: bank/postal transfer, COD, PayPal and credit card (Visa, MasterCard, and JCB). If you elect to pay by bank/postal transfer, you will be awarded "Pig Miles" worth 5% of the value of goods in your order. For more about Pig Miles, please see the Bank/Postal Transfer section below. Please note that payment must be pre-arranged for all orders. TheFlyingPig.Com cannot bill for subsequent payment, and cannot accept purchase orders or requisitions.

If you are making a payment from overseas, please see the International Payments section below.

Order and Payment Confirmation

As soon as you submit your order, regardless of the payment method selected, our system will automatically issue an email order confirmation. (In the case of bank/postal transfer orders, this message includes payment instructions.) If you do not receive this confirmation message, it means either that the order was not properly communicated to our server, or that our email is not being properly delivered to your email account. Please contact us (support@theflyingpig.com) if you do not receive an order confirmation within 15 minutes of submitting your order. For bank/postal transfer and credit card payments, we will send out a subsequent payment confirmation after the payment process has been completed. (COD orders do not receive additional payment confirmation.)

After your order has been dispatched, you will receive a final dispatch confirmation.

Bank/Postal Transfer

Each order paid by bank/postal transfer is automatically awarded Pig Miles equivalent to 5% of the value of goods in the order. Pig Miles are automatically redeemed in the form of a discount the next time you place an order. Pig Miles do not apply to the consumption tax and shipping portions of your order.

Postal Transfers

Make a funds transfer ("denshin furikomi") at any post office to the following Postal Savings (Pa-lu-lu) Account:

"Kigo" (branch number): 17460
"Bango" (account number): 70852321
Account name: TFP

Refer here for more detailed instructions

The transfer charge is 210 yen for orders up to 10,000 yen, and 340 yen for orders up to 100,000 yen. This can be less than for a bank ATM, and, depending on where you live, you may find the post office to be more accessible.

You can also pay directly from a Postal Savings Account, the maximum charge for which is 140 yen.

Bank Transfers

Make a funds transfer ("denshin furikomi") at any bank ATM to the following account:

Mizuho Bank
Fukuoka Branch (660)
"Futsu" 8043025
Account name: TFP

IMPORTANT: When using an Internet-based settlement system, or in other cases where you are required to input the account name manually, please use simply "TFP" in Roman letters (without the quotation marks).

If you use a Mizuho ATM machine, the charge for a cash transfer will be 105 yen for orders up to 29,999 yen, or 315 yen for orders of 30,000 yen or more. From other banks' ATMs, these charges are typically 420 yen and 630 yen respectively. Charges are generally somewhat less when you use your bank card.

COD

COD is perhaps the most convenient mode of payment, since no further action or approval is needed after submitting your order. COD payments are made in cash at the door when the order is delivered (credit cards cannot be accepted for COD payment). Please note that although delivery agents can make change, exact or (or at least ballpark) amounts are always appreciated. The exact amount of the order is stated in both the email order confirmation and subsequent shipment confirmation.

Credit Cards and Security

TheFlyingPig.Com has taken every reasonable precaution to keep your card data safe during transmission, processing and (if you choose) storage on our secure server. Our site features a state-of-the-art level of security. However, the ultimate risk, no matter how small, associated with credit card transactions lies with users, card issuers, and insurers. TheFlyingPig.Com assumes no liability beyond execution of the requested transaction.

Please note also, that credit card approvals are not instantaneous, and order confirmation does not indicate credit card authorization. Once authorization is obtained, you will receive a payment confirmation. If authorization cannot be obtained for some reason (for example, mistaken data submission, fraud prevention measures by your issuer, or credit limit insufficiency) your order will be returned to your cart, and you will be requested by email to check out once again. IMPORTANT: This will generally result in delayed dispatch and delivery of your order.

Receipts

Your email payment confirmation serves as your receipt from TheFlyingPig.Com. For payments paid by bank/postal transfer, your transfer receipt is your legal proof of purchase, and can be used as an official receipt in almost all cases. For payments made by COD, the official receipt is issued by the delivery agent. If you require a "ryoshusho" legal receipt for a credit card purchase, please let us know by email at the time you submit your order.

International Payments

If you are paying by credit card from overseas for a gift delivery within Japan, please enter the recipient's address and phone information in the credit card fields, and then send a separate email containing the actual billing information. The same applies to Japan residents paying with a credit card administrated internationally.